Email not recognised
I can’t send emails on my phone (samsung) it just goes to outbox, so i tried clearing cache (didn’t work) and clearing data which didn’t work also. When trying to re add my email i keep getting an error message of pop3 or imap not enabled but all those settings are fine. Trying to reset my password for my ntlworld account and now get the error message of ‘email not recognised’ yet it’s been fully working for 10+ years and is used daily so it’s fully activated and in use yet it’s not recognised. I don’t have a secondary email linked to my account so i can’t use that method either, this is a highly important email account as it’s for business and personal use, which i cannot access at all no matter what i try. URGENT HELP!766Views0likes3CommentsUnable to reset password via email
Hello For the past few days ive been trying so much to reset my password, ive requested a email thing like over 10 times but i havent even received 1 email, ive tried both my 2 emails 1 of which registered to my account but nothing? Reason why im worried is i was due to pay £40 by wednesday and i been trying to login since Monday, i dont even know why the app signs me out randomly? like i remember my password but site says its wrong?... im confused on what todo and my contract ends in 2 months and ive been wanting toupgrade my tariff before my contract ends too but i cant get access to my virgin media account. p.s ive looked everywhere i cannot find the area code, account number like i have nothing on this except my email, what can i do? i would really like to login to virgin media to pay my bill before you add late fees. Thank you, Erdem.Solved5.4KViews0likes8CommentsNot receiving password reset link
Upon attempting to log into my 'My Virgin Media' account, it repeatedly said my password was incorrect so I requested a password reset link but despite trying multiple times over the course of an hour on different devices and browsers it has still not arrived. I am in the process of changing Broadband packages as my current one ends tomorrow (25/09/24) so it is quite urgent. Please help.672Views0likes1Comment