Cable needs to be cut and relocated
Thank you for this reply. Do you know how I contact VM to have a phone/broadband cable coming into my flat re routed? Currently it’s coming in through a hole drilled into the sash window frame. The window is going to be replaced and the cable needs to be cut and brought in through the wall. This must be done before the window people can do their work. Many thanks in advance
Existing equipment and moving home
I’m hoping to move home in the next few months. What happens to my Virginmedia router & TV box when I do? i.e. do I return them, leave them for the next occupant or take them with me to the new premises (I will still be under contract with Virginmedia)? I ask primarily because since we were forced onto the digital service for our telephone landline, the phone signal comes via the supplied router and no longer via the very much simpler master telephone socket. A landline is necessary for the property’s burglar alarm to operate. TIA 🐑💤