Virgin TV Go - Only Available at Home
This same problem has just started happening to me today when it was working fine 48 hrs ago. I've got all the info above but whenever I try to private message ModTeam it gives error message Correct the highlighted errors and try again. Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied. There is no HTML in my message and no highlighted errors, whenever I try to send it just keeps popping up with the above. Please advise how to send my diagnostic information and get Virgin TV Go working again to watch recordings. Is you set top box turned on when attempting this - YES, I'm currently watching it to be sure 🙂 What set top box do you have (e.g. 360, V6, Stream) - V360 Please make sure the Standby power is set to either Active or Fast Start – TVGo does not connect if the box is in Eco mode. - YES, it's on Fast Start Please go to the TVGo App / Settings / Diagnostics and send us a copy of what is listed - TRYING TO, see problem above. DEVICE 1 iPad & DEVICE 2 iPhone - neither working any more. This worked fine within the last 48 hrs ( I upgraded to V360 a week ago and it's been working ok since then).