Quick Install issues
Hi, I moved house yesterday and have moved my contract with me. I took the old hub to new address, connected it with the new cables provided but no service. I’ve tried rebooting the hub, pinhole reset, everything. On the app it says that services are not installed yet. Called customer services who took me through a reboot, and then said they’d call back in 30 minutes or so. Waited for that and no call back. It’s a hub 3, and the green arrow lights just flash, while the other light at the bottom alternates between green and red/orange (red/orange) usually means the internet is connected. Anyone got any other ideas as to how to get the service/hub working? Other than spending another 2 hours on hold with customer services to get hung up on.Solved144Views0likes4Comments