Downloading on Xbox App for PC, and console's only working when connected to a VPN.
So I've been having this problem for about a month now. For the first 3 weeks of having Virgin fibre (via the Hub5x), I had no issues with downloading anything, and the speeds were great. However after one night, when the internet went down, I went to reset the hub to check to see if that fixed any issue. It reconnected, but since then I have had the issue described in the title. Typically what happens is a download will start, it will download for a few seconds and then I'll get an error notification, or a message that the download was stopped (or in the PlayStation's case, stuck on 'calculating'). Strangely, even when not connected to VPN, I can still download via Steam, and Epic Games Launcher on PC. I haven't tried absolutely every app, so I can't say for sure how many do or don't work. When I do connect to a VPN (currently using ProtonVPN), I can all of a sudden start downloading again without issue. I also tend to find that certain games drop connection when not using a VPN, but I'm unsure if that's related. I have tried so many different fixes, ranging from the basics to some more complex stuff, but I can't for the life of me figure it out. If anyone has any idea what might be causing certain downloads to be blocked/cancelled and throwing up error codes, it would be much appreciated. Thanks.Unable to go online with PS4 - New to VM
Hi All, Hope someone can help me get my sons PS4 online before the school break as he is only allowed to play during school holidays. The PS4 was fine with our previous provider SKY and also works with my mobile hotspot, however it does not connect to VM wifi. We are new to VM only had our package for a month. I am getting a DNS message and have seareched the web and forums for a solution but still unable to log in. Here are the things I have already done: 1: Restarted the router HUB5 and restarted the PS4 - No luck 2: Turned off Child Safe - Restarted the hub - No luck 3: Manually did the DNS to 8.8.8.8 amd 8.8.4.4 as suggetsed in forum - No luck Please can someone help - Thank you
