desperate help - emails not available on iphones after virgin APP password change
honestly losing the will - got a new computer and to get emails on there I needed to generate a new password via the virgin app - copied it correctly - got the computer working, then the iphones stopped getting emails . kept saying Password incorrect - enter password for the IMAP account "Virgin". so, we have 3 iphones linked to this account ( plus an ipad ) - so put the newly generated password in from the virgin APP generated one - still didn't work. Thought maybe I had written it down wrong as for a short period of time, when we took off wifi, we were getting the emails on 4 / 5 g. Being stupid, I did another new password via the virgin app - actually took a picture of it this time to make sure I had everything right - managed to get the main computer working ok using the password, but yet again, none of the iphones are getting the emails - in fact it has got worse as in we aren't even getting them on 4/5g now either. Have done absolutely everything the online chats say - turned off iphones and restarted - same with router - done several new passwords - even deleted the email account from one of the iphones and now can't readd it as it is saying "Virgin unavailable" - at absolute wits end - there are lots of chats on here about this, but I have not found a full solution that I have not already tried - help