Why can VM not transfer my number from Sky
Joining VM has been an abosolute nightmare and a decision I am regretting. I have called multiple times. Before purchasing, before and after installation, 10 days after and now. On each occasion I am told it's either not been done, was requested incorrectly or will be done. I've tried to escalate a complaint but not getting anywhere. I'm being told it will be done if Sky haven't cancelled the number. VM assured me that they would inform Sky I was transferring and they would manage the switchover. The landline number is crucial to my elderly ill parents but VM simply do not care. How can you lose a number.Number of landline phone rings
Hi, Our phone changed to the new system yesterday and I spent some time on the phone talking to a lady who said she would switch my voicemail on, which would take 24 hours. I also asked her (as per instruction leaflet) to reduce the number of rings from 10 to 6. She said she would call me today at 11am to set up the ring change after voicemail activation. She said the voicemail activation would take 24 hours and it is now activated. However, it is now 1pm and she hasn't rung back. Does anybody know if I can change this feature myself ? Thanks in anticipation !