Who are the Virgin employees here?
Like so many here people I am unable to get the 'app' password for my emails. Nathan_P (?) sent me a private message offering to help and asked the sort of questions one would expect , except is seemed to take too many messages to ask these questions , so I have had to decline his help until I know who is who. So, given the current / apparent security breach that has caused Virgin to tighten password protocols, who are VM employees (capable of actually accessing accounts and , hopefully , fix them) and who are not? Should we trust anyone approaching us via PM ? Respectfully , but hugely frustrated, Bill