Hub3: The route(r) of all my problems
My old, perfectly working (but overheating, allegedly) Hub3 was recently replaced with another one of the same. (received August 2nd). Since then however, I have been unable to connect any of my Google Home smart devices. Two clock displays and an outdoor cam. Of the 14 days which have elapsed, I have literally been dealing with Google Support by email on at least 10 of those days. But we're getting nowhere fast. So much so, they are now at the point of offering me a credit for the online Google Store for the inconvenience. But I digress... All of my Google smart devices were working absolutely fine and have been for years. Until now. So, my question is: Are there any changes need to be made to the default settings of my Hub3 router? I do not recall making any specific changes in the past. But I find it extremely odd and frustrating that all was well until I received this new replacement Hub3. Seems to me to be where the problem(s) lie. I tried contacting VM Support initially by chat before coming on here, but I was immediately given a phone number for the Gadget Support Team which I believe is a pay service and I have no intention of doing that. I simply want to know if there's anything obvious I need to change in the Hub3 config. Please help!? You are my last hope before I am forced to ditch all Goggle Home smart devices and replace them with alternatives. (and hope that I do not face similar issues with those). Thanks in advance.Unable to Access Google Services
Looks like the issues elsewhere reported may still be ongoing. I wasn't affected previously but I am now. I'm located in the Gloucestershire area. I am unable to access any google services via my virgin connection, including but not limited to Gmail, Drive, GCP & Meet. I am also unable to receive a response to a ping to either 8.8.8.8 or 8.8.4.4 I have an 'IT ticket' raised but am being told it will be at least 3 days before I should expect a response. For additional info I am able to access google services via my non-virgin 4G/5G connection, and am able to resolve non google sites and services, such as amazon.co.uk, yahoo.co.uk, bing.co.uk. Anyone else getting this issue?