No internet connection
Hi, First time on this community chat, so apologies if too log a post. we currently have no internet connection. I've been on the help line who said we ca't have an engineer until Friday afternoon. We have no internet, phone or TV. A company called Avonline were working on the cable box outside yesterday and since then the internet has been down. I've done all the checks internally with connections and decided to look inside the brown external box. It shows the OPT IN light as red. I've attached a couple of pics. What could be the issue and what can I do? Thank you
