Will it ever be installed?
Hi everyone. I just moved to Limehouse in London I signed up for Virgin on November 18th. I selected my installation date as December 7th. As you can guess.. this was delayed. The new date I was given was December 27th. I was contacted on December 22nd about a new delay which is this time until February 7th 2024. Nearly 2 and a half months since my sign up date. Crazy. I've called multiple times and spoken with the pre-install team and each day I was told the works happening in my street would happen that day and they never do. I have also sent an email to the CEO / Executive team - 28 day response time so not expecting anything soon. Anyway... Does anyone actually think they have capability to add this to my street? It feels like I've been sold a product they cannot deliver and won't be able to anytime soon. If you are in Limehouse do not sign up for this. ThanksSolved