Hub 3.0 crashes when using specific software - nothing in network log
Hi, I have for the past 7 months been frustratingly trying to use Ableton on my computer whilst connected to my home network. When I boot it up, the Hub completely crashes after a few seconds. Every time. WiFi drops out for all devices in the household and I then have to use the software with my WiFi off on my machine. There is nothing in the network log on the router itself to suggest what the issue might be. I thought it was my MacBook itself causing it, or network flooding etc.. but I've used the same MacBook and the same software on other networks and it runs perfectly elsewhere. I have been in comms with Ableton support also on this back and forth for months and the issue is not theirs to solve. I've turned off auto updating and everything to reduce the network load from the application. Q's 1 - has anyone else experienced this? With any software, not just Ableton? 2 - if yes.. how did you solve it? Is it an IPv4 vs IPv6 problem maybe? or something more intricate? Any help much appreciated. Edit: Yes - I have performed the pin hole reset a number of times to no availInternet crashing and connection dropping.
Posted this on Volt accidentally will repost this here. Hello, a few months ago we upgraded our wifi to Virgin Media's 1.1gbps internet, everything was running smoothly until recently where we've noticed that the internet keeps crashing/dropping connection. Whilst this has only occurred a couple of times for me on my ethernet, mobile devices seem to be having a lot of trouble, I also noticed some errors in the network logs aswell as some potentially abnormal readings on the upstream/downstream channels, if there are any tech experts out there I'd appreciate some advice on what this issue might be.Internet dropping every few hours, lost packages, intermittent connection (few years already)
Dear Community, I would like to say thank you to anyone involved, and a big thank you for your time spent. I appreciate any work on this, especially since the issue began impacting me more when I started working from home occasionally. Also, online gaming become very frustrating. Problem: Internet dropping, lost packages, intermittent connection (a few years already) More info: It is happening on all devices, x2 wired PCs, and x2 laptops on wifi, and mobile phones. I have called Viring Media about it and they came and replaced my old hub with version 5 but still the same. I have been with Viring Media for the past 5 years and I noticed the issue about 3 years ago. The internet will work fine for a few hours straight until it starts to drop. The lost connection is intermittent, it will work for 1 minute just to stop for 20-30 seconds and again and gain from at least 10-15 minutes and then back to working again for another few hours. I am attaching some data that I have seen was useful on other similar threads. When I experience the issues I see this when pinging bbc. The Windows tray icon will show no internet. These were taken from the HUB when the internet was working fine, I can try to capture when this is happening if needed. Does anyone see something wrong here? Many thanks for all your help. Cheer Mart.
