Virgin V6 Crashing Samsung TV
Hi all - I recently updated my virgin box to have the new UI/Software, but since doing the update the TV's software crashes (Samsung Tizen), this only happens on the Virgin input - I haven't had this issue with the Xbox or any streaming apps, and the TV then gets caught in a boot cycle for a few spins, but then runs fine (ideally, it shouldn't be doing this and is very inconvenient). I've already tried: factory resetting both the TiVo and the TV New cables Changing inputs Ensuring software updates have been completed Any advice would be appreciated!
Virgin TV ‘black screen of death’ when Netflix App starts
I’ve read a couple of threads on this now and it seems the only way I can get it resolved is by posting on here ! The solutions seem to be varied. So we have had our new Virgin 360 box for 3 months. All installed by Virgin with a new Broadband service. Very regularly when we start the Netflix app, the app freezes and then the TV service just crashes with a black screen of death. A reboot of the box just results in the ‘welcome screen’ starting and then that vanishes after about 10 seconds and reverts to a black screen. Calls to customer service result in an engineer being booked as they cannot identify the problem. But annoyingly the fault seems to rectify itself in a few hours so we cancel the engineer (to avoid the charges!). But this is now too regular to be just a glitch. Any long term solutions would be most welcome.
