Can somebody check my BQM with Gig1
Hello, Would any of you experts like to check my BQM, please. I've been experiencing a fair bit of slow streaming and lag and the connection just generally feels a little sluggish. For the most part my house is hard wired with 2.5Gb ethernet but obviously not every device supports that. Recently my neighbour has had VM installed and they have tapped off our external brown plastic box, I questioned them and they said it would be temporary and somebody else would come to install another line but this has not happened. Well, to the best of my knowledge anyway. https://www.thinkbroadband.com/broadband/monitoring/quality/share/fc9fbfedde634eb01e057d7969f183729c300fe9 I can share logs from my hub but I'm not sure what is required.
BQM Check for Gig1 please
Hi all Had my M600 upgraded to Gig1 few days ago, and got a SH5 SH4 never had a attenuator fitted so was a easy swap. I set up BQM and see lots of high latency spikes (yellow), is this normal? Today: https://www.thinkbroadband.com/broadband/monitoring/quality/share/b8dc9964ab4a5eb9776f73714f12b19863de3bd5-17-12-2022 Live: https://www.thinkbroadband.com/broadband/monitoring/quality/share/9a0fde01618918325440ac6fd4cb281788dc8958 SH5 Stats: Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 330000000 4.1 40 QAM 256 25 2 210000000 4.6 41 QAM 256 10 3 218000000 4.5 41 QAM 256 11 4 226000000 4.6 41 QAM 256 12 5 234000000 4.9 41 QAM 256 13 6 242000000 5 41 QAM 256 14 7 250000000 5 41 QAM 256 15 8 258000000 4.9 41 QAM 256 16 9 266000000 4.8 41 QAM 256 17 10 274000000 4.6 40 QAM 256 18 11 282000000 4.6 40 QAM 256 19 12 290000000 4.5 40 QAM 256 20 13 298000000 4.7 40 QAM 256 21 14 306000000 4.8 40 QAM 256 22 15 314000000 4.7 40 QAM 256 23 16 322000000 4.4 40 QAM 256 24 17 338000000 3.9 40 QAM 256 26 18 346000000 4 40 QAM 256 27 19 354000000 4 40 QAM 256 28 20 362000000 4.2 40 QAM 256 29 21 370000000 4.1 40 QAM 256 30 22 378000000 4 40 QAM 256 31 23 386000000 3.5 39 QAM 256 32 24 394000000 3.1 39 QAM 256 33 25 402000000 2.6 39 QAM 256 34 26 410000000 2.6 39 QAM 256 35 27 418000000 2.7 39 QAM 256 36 28 426000000 2.9 39 QAM 256 37 29 434000000 3 39 QAM 256 38 30 442000000 2.9 39 QAM 256 39 31 450000000 2.7 39 QAM 256 40 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40 5 0 2 Locked 41 2 0 3 Locked 41 9 0 4 Locked 41 7 0 5 Locked 41 5 0 6 Locked 41 8 0 7 Locked 41 6 0 8 Locked 41 3 0 9 Locked 41 5 0 10 Locked 40 14 0 11 Locked 40 5 0 12 Locked 40 8 0 13 Locked 40 9 0 14 Locked 40 12 0 15 Locked 40 6 0 16 Locked 40 10 0 17 Locked 40 8 0 18 Locked 40 3 0 19 Locked 40 8 0 20 Locked 40 7 0 21 Locked 40 10 0 22 Locked 40 7 0 23 Locked 39 11 0 24 Locked 39 8 0 25 Locked 39 8 0 26 Locked 39 7 0 27 Locked 39 9 0 28 Locked 39 11 0 29 Locked 39 11 0 30 Locked 39 10 0 31 Locked 39 9 0 Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 45.3 5120 QAM 64 1 1 43100000 45.3 5120 QAM 64 2 2 36600000 44.8 5120 QAM 64 3 3 30100000 44.3 5120 QAM 64 4 4 23600000 43.8 5120 QAM 64 5 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 0 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 Does everything look ok? ThanksDoes this BQM look okay, as I’ve been having connection issues.
Hi guys, would anyone be able to have a look at my BQM please. It’s a Gig1 package with Hub5 router. I’ve been having a really inconsistent connection recently and wondering if the unstable ping is a common DOCSIS issue or something you have to live with? Also has anyone been able to get Virgin to fix this issue? thanks. https://www.thinkbroadband.com/broadband/monitoring/quality/share/075415045e7c3a32997e14159e5e7a13cf731ba2