Unable to reset password
Issue: I am unable to reset my password as the password strength is classed as “invalid”, even when using passwords generated by a password generator. I am therefore not able to reset my password and access my virgin media account. Reproduction: 1. Open the MyVirginMedia app 2. Select “Broadband tv and phone” 3. Select “Forgotten … password 4. Follow the link provided in my email to the reset password page on virginmedia.com 5. Try to choose a new password Result: No passwords are valid. Password strength is ”invalid” even when meeting the password criteria. Expected: A password can be set and password for my account changed.Solved27KViews0likes37Comments