Cable replacement no-show
Hi! So a little back story - I've been having issues for months with T3 ranging errors, service interruptions and speed issues. After multiple site visits and attempted fixes, the last tech to come out found that a) we're right at the distance limit from the head-end and b) that the 30+ year old cable is not sufficient for stable DOCSIS 3.1. On the 30th August, external works were booked in for today to run newer, higher-grade cable from the head-end to the property. I had text confirmations that it would happen today. There has been no sign of any external works being done, nor has there been any contact to say if/why it's been delayed. Just wondering if there's any news from the VM community team as to what's going on!
