Practically 0Mbps upload speeds
This has been happening for hours each day the last week or so, and has happened for over a month in the past. I've had engineers come out to fix this and if they did, it would work for a week or so before happening again. Download speeds are perfectly normal. I'm on the M350 Volt plan and below are the router details: Cable Modem Status Item Status Comments Acquired Downstream Channel (Hz) 203000000 Locked Ranged Upstream Channel (Hz) 49599925 Locked Provisioning State Online Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 203000000 1.7 38 256 qam 9 2 211000000 1.7 38 256 qam 10 3 219000000 1.7 38 256 qam 11 4 227000000 1.5 38 256 qam 12 5 235000000 1.5 38 256 qam 13 6 243000000 1.5 38 256 qam 14 7 251000000 1.5 38 256 qam 15 8 259000000 1.5 38 256 qam 16 9 267000000 1.5 38 256 qam 17 10 275000000 1.5 38 256 qam 18 11 283000000 1.5 38 256 qam 19 12 291000000 1.7 38 256 qam 20 13 299000000 1.9 38 256 qam 21 14 307000000 1.7 38 256 qam 22 15 315000000 1.9 38 256 qam 23 16 323000000 1.9 38 256 qam 24 17 331000000 2 38 256 qam 25 18 339000000 2 38 256 qam 26 19 347000000 1.9 38 256 qam 27 20 355000000 2 38 256 qam 28 21 363000000 2 38 256 qam 29 22 371000000 2.5 40 256 qam 30 23 379000000 2.5 40 256 qam 31 24 387000000 2.2 38 256 qam 32 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 38.9 31 0 2 Locked 38.6 15 0 3 Locked 38.9 15 0 4 Locked 38.6 14 0 5 Locked 38.6 6 0 6 Locked 38.6 8 0 7 Locked 38.9 12 0 8 Locked 38.9 12 0 9 Locked 38.9 9 0 10 Locked 38.6 11 0 11 Locked 38.9 14 0 12 Locked 38.6 12 0 13 Locked 38.6 13 0 14 Locked 38.9 11 0 15 Locked 38.9 23 0 16 Locked 38.9 13 0 17 Locked 38.9 13 0 18 Locked 38.9 7 0 19 Locked 38.6 10 0 20 Locked 38.9 20 0 21 Locked 38.9 9 0 22 Locked 40.9 11 0 23 Locked 40.3 8 0 24 Locked 38.9 2 0 Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 49599925 48.5 5120 16 qam 1 2 36599443 47.5 5120 16 qam 3 3 30100559 47 5120 16 qam 4 4 43100750 48 5120 16 qam 2 5 23599642 46.5 5120 16 qam 5 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 1 0 2 ATDMA 0 0 1 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 1 0 5 ATDMA 0 0 20 0 General Configuration Network access Allowed Maximum Number of CPEs 1 Baseline Privacy Enabled DOCSIS Mode Docsis30 Config file cmreg-vmdg505-bbt062-b.cm Primary Downstream Service Flow SFID 38800 Max Traffic Rate 402500089 Max Traffic Burst 42600 Min Traffic Rate 0 Primary Upstream Service Flow SFID 38799 Max Traffic Rate 38500089 Max Traffic Burst 42600 Min Traffic Rate 0 Max Concatenated Burst 42600 Scheduling Type BestEffort Network Log [MOD EDIT: Image removed]