Suspicious call - loyalty discount
Hi all, just received a call by an O2/virginmedia person, claiming I am eligible for a 40% discount as I was never late with payment. They asked for an email to then change the password to apply the 40% discount to my account. This order sounded highly suspicious. I was asked to do this during the call and I did not. So now I’ve got an email requesting a change of password (looking pretty much legit) , I have the password that they dictated to me and their name and call back number. how does this all sound to you all? changing a password to apply a discount sounds particularly unusual to me. I have the number that I called on as well as the number that I was supposed to call back to. Should I post it here? Could a virgin media employee please verify these numbers? cheers and thanks for any help!