2 failed attempts to order WiFi Pod
This is quite frustrating, I've tried ordering a WiFi pod twice now without any success. Each time the agent on the chat said they placed the order, but after 3 weeks waiting each time nothing arrived. After each request I didn't even get a confirmation of order. I had done the wifi scan and the Connect app said I needed a WiFi pod in one room, as it only reads 4Mbps, but as the app doesn't give an order option it took me to the online chat. This is where I made the requests, each time I was told they'd placed the order and would get the pod in a couple of weeks. My account shows I have WiFi Max enabled and should be eligible for pods if needed. Can anyone help me make a direct order, rather than using the online chat agents as their orders seem to get ignored by the system? Many thanks, AdrianSolved746Views0likes5Comments