Post RS

2 Topics

Lots of Errors & Profile Assignment Changes
There seems to be something not quite right with my connection, which has been going on for around 2 years. I did have an engineer visit, which helped the disconnections, but the Downstream and Upstream errors, never seemed to improve. Also getting lots of profile assignment changes in the logs. I recently switched over to modem modem and installed a new Deco Mesh system and decided to revisit this issue. System has been up for 52 days and I plan to reboot today. Potentially need an another engineer visit, but would appreciate the feedback of the community. Item Status Type Cable Modem Status Online DOCSIS 3.0 Primary downstream channel Locked SC-QAM Channel Overview Downstream Upstream DOCSIS 3.0 channels 31 5 DOCSIS 3.1 channels 1 1
be11aml
4 days ago Place Networking and WiFi
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Pre & Post RS Errors - Is this Healthy?
Can anyone advise whether the below are good/bad/to be expected. I am on M350 (in Modem Mode) and over the past 6 months have noticed a decline from our usual 75Mbps D/L speeds to regularly only getting 25Mbps (I would LOVE to think we ever got close to the advertised speeds). I check using the Service Checker in case there are any known issues in our area. In the olden times (we had this installed in 2000 when it was ntl - I was working for them back then) I would just call up and request a Service Engineer to come check (and would be happy to pay) but now I can't seem to get anywhere other than in a perpetual loop of check it myself, reboot the router, check it again. If anyone can point me as to whether the below should be cause for both concern and insisting on a physical visit it would be much appreciated. Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 267000000 0 40 256 qam 17 2 275000000 0 40 256 qam 18 3 283000000 -0.2 40 256 qam 19 4 291000000 0 40 256 qam 20 5 299000000 0 40 256 qam 21 6 307000000 0 40 256 qam 22 7 315000000 0.2 40 256 qam 23 8 323000000 0.2 40 256 qam 24 9 331000000 0.2 40 256 qam 25 10 339000000 0.4 40 256 qam 26 11 347000000 0.4 40 256 qam 27 12 355000000 0.2 40 256 qam 28 13 363000000 0 40 256 qam 29 14 371000000 0 40 256 qam 30 15 379000000 0 40 256 qam 31 16 387000000 0 40 256 qam 32 17 395000000 -0.2 40 256 qam 33 18 403000000 0.2 40 256 qam 34 19 411000000 0.5 40 256 qam 35 20 419000000 0.7 40 256 qam 36 21 523000000 0 40 256 qam 38 22 531000000 -0.2 40 256 qam 39 23 539000000 -0.4 40 256 qam 40 24 547000000 -0.2 40 256 qam 41 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40.3 720 8605 2 Locked 40.3 783 8509 3 Locked 40.9 747 8552 4 Locked 40.3 852 8507 5 Locked 40.3 368 1758 6 Locked 40.3 402 1767 7 Locked 40.3 394 1954 8 Locked 40.9 481 1848 9 Locked 40.3 534 1919 10 Locked 40.3 570 1931 11 Locked 40.3 617 1881 12 Locked 40.9 682 1803 13 Locked 40.3 694 1990 14 Locked 40.9 865 1813 15 Locked 40.3 863 1861 16 Locked 40.3 1114 1839 17 Locked 40.9 927 1892 18 Locked 40.9 932 2736 19 Locked 40.9 986 2336 20 Locked 40.3 854 3060 21 Locked 40.3 2696 986 22 Locked 40.3 3174 11444 23 Locked 40.3 3622 3227 24 Locked 40.3 4243 2931
Solved
AndyB69
12 months ago Place Networking and WiFi
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