Lots of Errors & Profile Assignment Changes

Question

There seems to be something not quite right with my connection, which has been going on for around 2 years. I did have an engineer visit, which helped the disconnections, but the Downstream and Upstream errors, never seemed to improve. Also getting lots of profile assignment changes in the logs.

I recently switched over to modem modem and installed a new Deco Mesh system and decided to revisit this issue. System has been up for 52 days and I plan to reboot today.

Potentially need an another engineer visit, but would appreciate the feedback of the community.

Item	Status	Type
Cable Modem Status	Online	DOCSIS 3.0
Primary downstream channel	Locked	SC-QAM
Channel Overview	Downstream	Upstream
DOCSIS 3.0 channels	31	5
DOCSIS 3.1 channels	1	1

be11aml · Answer

3.0 Downstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;SNR (dB) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID1 &nbsp; &nbsp;331000000 &nbsp; &nbsp;0.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;252 &nbsp; &nbsp;139000000 &nbsp; &nbsp;4.4 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;13 &nbsp; &nbsp;147000000 &nbsp; &nbsp;4.1 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;24 &nbsp; &nbsp;155000000 &nbsp; &nbsp;3.6 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;35 &nbsp; &nbsp;163000000 &nbsp; &nbsp;3.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;46 &nbsp; &nbsp;171000000 &nbsp; &nbsp;3 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;57 &nbsp; &nbsp;179000000 &nbsp; &nbsp;2.7 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;68 &nbsp; &nbsp;187000000 &nbsp; &nbsp;2.6 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;79 &nbsp; &nbsp;195000000 &nbsp; &nbsp;2.7 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;810 &nbsp; &nbsp;203000000 &nbsp; &nbsp;2.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;911 &nbsp; &nbsp;211000000 &nbsp; &nbsp;2.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1012 &nbsp; &nbsp;219000000 &nbsp; &nbsp;1.9 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1113 &nbsp; &nbsp;227000000 &nbsp; &nbsp;1.9 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1214 &nbsp; &nbsp;235000000 &nbsp; &nbsp;2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1315 &nbsp; &nbsp;283000000 &nbsp; &nbsp;1 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1916 &nbsp; &nbsp;291000000 &nbsp; &nbsp;0.8 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2017 &nbsp; &nbsp;299000000 &nbsp; &nbsp;0.9 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2118 &nbsp; &nbsp;307000000 &nbsp; &nbsp;0.8 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2219 &nbsp; &nbsp;315000000 &nbsp; &nbsp;0.6 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2320 &nbsp; &nbsp;323000000 &nbsp; &nbsp;0.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2421 &nbsp; &nbsp;339000000 &nbsp; &nbsp;0.3 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2622 &nbsp; &nbsp;347000000 &nbsp; &nbsp;0.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2723 &nbsp; &nbsp;355000000 &nbsp; &nbsp;0.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2824 &nbsp; &nbsp;363000000 &nbsp; &nbsp;0.1 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2925 &nbsp; &nbsp;371000000 &nbsp; &nbsp;0 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3026 &nbsp; &nbsp;379000000 &nbsp; &nbsp;0.3 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3127 &nbsp; &nbsp;387000000 &nbsp; &nbsp;0.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3228 &nbsp; &nbsp;395000000 &nbsp; &nbsp;0.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3329 &nbsp; &nbsp;403000000 &nbsp; &nbsp;0.3 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3430 &nbsp; &nbsp;411000000 &nbsp; &nbsp;0.2 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3531 &nbsp; &nbsp;419000000 &nbsp; &nbsp;0.4 &nbsp; &nbsp;42 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;363.0 Downstream channelsChannel &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER (dB) &nbsp; &nbsp;Pre RS Errors &nbsp; &nbsp;Post RS Errors1 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;7090 &nbsp; &nbsp;27792 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;3391841 &nbsp; &nbsp;2194413 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;5499181 &nbsp; &nbsp;2711044 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;6814003 &nbsp; &nbsp;3225655 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;12672461 &nbsp; &nbsp;4910666 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;45993806 &nbsp; &nbsp;25664787 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;87831876 &nbsp; &nbsp;79880188 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;42987890 &nbsp; &nbsp;18242689 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;128895 &nbsp; &nbsp;549710 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;68034 &nbsp; &nbsp;656111 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;37784 &nbsp; &nbsp;665712 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;32207 &nbsp; &nbsp;523913 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;40308 &nbsp; &nbsp;588414 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;28071 &nbsp; &nbsp;724915 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;38259 &nbsp; &nbsp;436816 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;102940 &nbsp; &nbsp;539517 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;91883 &nbsp; &nbsp;521618 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;50740 &nbsp; &nbsp;404119 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;19547 &nbsp; &nbsp;511120 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;8074 &nbsp; &nbsp;413421 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;8409 &nbsp; &nbsp;469422 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;6852 &nbsp; &nbsp;291223 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;9227 &nbsp; &nbsp;351524 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;8888 &nbsp; &nbsp;407625 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;7662 &nbsp; &nbsp;159526 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;9137 &nbsp; &nbsp;227927 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;7087 &nbsp; &nbsp;286928 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;5987 &nbsp; &nbsp;149029 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;9747 &nbsp; &nbsp;374930 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;9034 &nbsp; &nbsp;291931 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;10561 &nbsp; &nbsp;9753.1 Downstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;Modulation (Active Profile) &nbsp; &nbsp;First Active Subcarrier (Hz)37 &nbsp; &nbsp;94 &nbsp; &nbsp;4K &nbsp; &nbsp;1840 &nbsp; &nbsp;QAM 4096 &nbsp; &nbsp;11083.1 Downstream channelsChannel ID &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER Data (dB) &nbsp; &nbsp;PLC Power (dBmV) &nbsp; &nbsp;Corrected errors (Active Profile) &nbsp; &nbsp;Uncorrectable errors (Active Profile)37 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;-1.2 &nbsp; &nbsp;2187901316 &nbsp; &nbsp;2213

be11aml · Answer

3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;44.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;44 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;43.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;43 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;42.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;55 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;36 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;36 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;36 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;55 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation12 &nbsp; &nbsp;10.4 &nbsp; &nbsp;40.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts12 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;208 &nbsp; &nbsp;74000000 &nbsp; &nbsp;40 &nbsp; &nbsp;0

be11aml · Answer

3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;44.8 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;44 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;43.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;43 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;42.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;55 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;36 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;36 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;36 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;55 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation12 &nbsp; &nbsp;10.4 &nbsp; &nbsp;40.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts12 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;208 &nbsp; &nbsp;74000000 &nbsp; &nbsp;40 &nbsp; &nbsp;0General ConfigurationNetwork access &nbsp; &nbsp;AllowedMaximum Number of CPEs &nbsp; &nbsp;1Baseline Privacy &nbsp; &nbsp;EnabledDOCSIS Mode &nbsp; &nbsp;3.1Config file &nbsp; &nbsp;cmreg-vmdg660-bbt076-b.cmPrimary Downstream Service FlowSFID &nbsp; &nbsp;161726Max Traffic Rate &nbsp; &nbsp;1230000450 bpsMax Traffic Burst &nbsp; &nbsp;42600bytesMin Traffic Rate &nbsp; &nbsp;0 bpsPrimary Upstream Service FlowSFID &nbsp; &nbsp;161725Max Traffic Rate &nbsp; &nbsp;110000274 bpsMax Traffic Burst &nbsp; &nbsp;42600bytesMin Traffic Rate &nbsp; &nbsp;0 bpsMax Concatenated Burst &nbsp; &nbsp;42600bytesScheduling Type &nbsp; &nbsp;Best Effort

be11aml · Answer

Network LogTime &nbsp; &nbsp;Priority &nbsp; &nbsp;Description05-06-2025 07:39:50 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface05-06-2025 07:27:03 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface04-06-2025 23:06:53 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 22:07:58 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface04-06-2025 21:49:01 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface04-06-2025 21:04:01 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface04-06-2025 18:21:41 &nbsp; &nbsp;error &nbsp; &nbsp;DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 16:55:56 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 16:50:53 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 16:05:31 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 16:00:28 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 15:38:22 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 15:33:19 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 15:20:06 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 15:15:01 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 08:52:55 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 08:47:52 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 04:14:16 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 01:30:24 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;04-06-2025 00:26:35 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 21:34:00 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:56:40 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:51:37 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:45:10 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:40:07 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:35:07 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:30:04 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:20:09 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:15:06 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:12:05 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 17:07:02 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;03-06-2025 06:46:28 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;02-06-2025 14:14:31 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;02-06-2025 14:09:28 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;02-06-2025 13:39:51 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;02-06-2025 13:34:48 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;02-06-2025 13:33:15 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 12; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=d0:6d:c9:01:96:3f;CMTS-MAC=00:01:5c:7a:98:71;CM-QOS=1.1;CM-VER=3.1;13-04-2025 09:13:09 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface

Molly_T · Answer

Hi be11aml 👋 Welcome back to the community forum! Thanks for posting.&nbsp;
Sorry to hear these concerns about your connection! We will be happy to take a look at things from our side, but it's worth us mentioning that we are very limited in the testing we can run whilst you are using 3rd party equipment / running in modem mode. We will ask you to temporarily swap back to router mode so we can run additional testing if needed.&nbsp;
If you can please keep an eye on the inbox 📩 in the top right corner of the page, I will send you a PM to confirm a few details and investigate.&nbsp;
We can then return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞

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Lots of Errors & Profile Assignment Changes

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