I joined 2 months ago, I got 500Mbps on day 1 but not since.
I joined 2 months ago, I got 500Mbps on day 1 but not since, had to make complaints as never installed correctly at start, Internet speed test are all over the place, was offered a pod and 8 pound credit monthly to cover cost, nearly 2 weeks no pod arrived, messaged asking them to check how long, now asking me for evidence of pod... so frustrating am considering ombudsman next. Any advice welcome.