Second new HUB and still intermittent connection
Hi, Please can someone help. New customer, M350 with phone, following installation within days intermittent connectivity on ethernet and WiFi. All usual actions taken, resets of HUB, network adaptors etc and after brief - an hour or so - stability issues returned. Password for HUB didn't work so unable to see signal strength. Engineer attended yesterday, swapped HUB which he advised was faulty, tested line and adjusted attenuator and said that was fine. Maddeningly, after an hour or so exactly the same issues. Again I've reset HUB to no avail. This time I can access the HUB via password and oddly can see some of the PCs, tablets and phones trying to connect, but they just advise that connected to VM123456 (can't remember name off top of my head) but no internet available. HUB says all green oninternet, phone etc. Weirdest of all the TV seems to have the most stable connection. I am guessing it's the HUB again but don't know if the chances of two faulty ones is vanishingly small, so that it may be something else. Any assistance - including from admins - in getting us sorted ASAP hugely appreciated as obviously impacting my work and my kids school work, as well as entertainment.Solved653Views0likes5Comments