Problem in ML1
What is the problem in ML1? Broadband has been intermittent at best for days? I have had to switch 3G to get any decent internet service. Internet in ML1 is down many times around midnight - is this the nanny state saying time to go to bed? Almost IMPOSSIBLE to speak to a human.Multiple complaints made- virgin just reply back a few days saying we tried to contact you - they didnt. and that the issue is Wifi... I think they got a random phrase generator to reply to complaint mails now! funny. not very. Terri BOT11:25 Thanks so much for waiting. The current wait time is 31 minutes! If you dont provide a service then you shouldn't have to pay. For every second that the service is offline there should be a refund... I made a complaint about the complaint not being processed correctly - again nothing... what more is there to do?