Locked out of my virgin.net email without warning and cannot reset password - help!
On Thursday I used my virgin.net email account to send a couple of emails and as soon as I had done so I was locked out with a message saying 'Your Virgin media mail account is currently unavailable' The advice listed below was to unlock it by creating a new password from the Sign In option . Unfortunately I cannot get past the Sign in step to do so as it keeps reverting to the 'Unavailable' message. I do still have a virgin media account for my broadband and a virgin.media email but I urgently need to get into the virgin.net account which is the one I use the most. Can anyone please advise what I should do?Ntlworld locked out. Not a current virgin customer
I have recently been locked out of my NTLWorld email. I cannot access my email even to change the password. I was a virgin customer over 2 years ago but am not anymore. I need access to my emails for banking/mortgages/life etc. please can someone help