Virgin Media Outage
I live in WS10 (Wednesbury) in the West Midlands (Sandwell). I've experienced outage in my area since 31st March 2025 (it is now 2nd June 2025!). I signed up for SMS updates and get multiple SMS's every day extending the date for resolution. All say that the latest update is that an engineer is on site and they're working to fix the problem - then multiple times every day extending the date and/or time for resolution. I work from home for mental health services in the NHS and every day has been distressing for both myself and patients when I'm constantly, multiple times a day, unable to connect to MS Teams or get kicked out of my meetings. I've been forced to make a complaint today via the on-line form - which wasn't working either(!) which has been a further source of frustration. Wonder if anyone in the area is experiencing the sameHow to find my internet usage
How do I find an accurate graph of my usage over my term of contract. I’m wanting to leave virgin but I want to compare the other providers. Every link virgin shows on the forum comes up with an error, The website is tricky to navigate, phoning someone leads to over an hour on the phone which may still end without the answer I want. I just want to simply see what I use over the term and be able to break it down over each month
