My Neighbour can get virgin media but I Cannot.
The title explains the bulk of my situation. After lots of complaints and problems with my current provider I searched on Uswitch to find another ISP provider and I found Virgin Media however when I tried to put in my details it was unavailable. I also tried my neighbours address at number 1 and they had it available. I have spent the past week trying to communicate to no avail, after searching for a solution online it said I could ask for a Spotter and a free home analysis I am wondering if I could get an engineer to complete this as it has been hard and confusing to find the right people at customer service to talk with so I can resolve this problem.30Views0likes1CommentHow much content is being ip blocked?
I say this because I pay for content hosting solutions via mega.nz and other platforms, and the only way of now being able to get access to them is by the means of now having to pay for a vpn, or change my dns. This has become a recent issue, I have tried getting access on three different machines, different browsers all using my connection to no avail. I made contact with the providers who assured me that there is no server issues at their end, this was apparent when I gained access via vpn in france. So I can only assume that Virgin has added certain hosts to it websafe block list without informing anyone. Repeatedly tried to phone for confirmation, from the tech services and was met with indifference and more pushy sales garbage than a street seller on a bad day in vegas. I know my way around, gateways, dns and ip management along with networks. So don't be afraid to jump in.. with sugestions128Views0likes3CommentsVirgin Media Outage
I live in WS10 (Wednesbury) in the West Midlands (Sandwell). I've experienced outage in my area since 31st March 2025 (it is now 2nd June 2025!). I signed up for SMS updates and get multiple SMS's every day extending the date for resolution. All say that the latest update is that an engineer is on site and they're working to fix the problem - then multiple times every day extending the date and/or time for resolution. I work from home for mental health services in the NHS and every day has been distressing for both myself and patients when I'm constantly, multiple times a day, unable to connect to MS Teams or get kicked out of my meetings. I've been forced to make a complaint today via the on-line form - which wasn't working either(!) which has been a further source of frustration. Wonder if anyone in the area is experiencing the same257Views0likes4CommentsHow to find my internet usage
How do I find an accurate graph of my usage over my term of contract. I’m wanting to leave virgin but I want to compare the other providers. Every link virgin shows on the forum comes up with an error, The website is tricky to navigate, phoning someone leads to over an hour on the phone which may still end without the answer I want. I just want to simply see what I use over the term and be able to break it down over each month2.4KViews0likes3Comments
