Digging up road?
Hi, I am a uni student trying to sort out my wifi for the next academic year. We were planning to go with Virgin for our wifi as we have used them in previous student properties and had 0 issue, HOWEVER, in this current house after getting our wifi selected etc we got a installation date of the 11th August (the day we move in) on Friday 8th we got told that it will be pushed to October. After complaining we got it to be installed 11th Sept. The reason it was pushed was because they need approval from the local authority to dig up the road to install wiring (I think?) Does this come at a cost to us as tennants, the landlord, the council, or do Virgin take this cost? Obviously we cannot afford this wiring but after googling it seems virgin only pay for installation to new builds or when expanding their network, no where does it mention about single households requiring roads to be dug up and who covers that cost. I have discovered that open reach seem to be the main providers (??) in the local area do we cancel the contract before we get any installation and switch wifi companies? As you can probably guess I am not well-versed in this whole installation wifi department so any help I can get would be immensely appreciated. Thank you!!