TNT Sport red button channels not HD
I was previously a BT customer but it got too expensive, so I switched to VM in the summer. In anticipation of the new Champions League format I included TNT Sport in my package. Tonight I sat down to watch Benfica v Atletico Madrid. I couldn't find it on the TV guide but eventually figured out that it was on TNT Sport 7, which is accessed via the red button. Feeling rather pleased with myself I tuned in, but it was immediately obvious that the picture wasn't HD. I rang VM, and when I (eventually) got to speak to a human being, she told me that only TNT Sport 1-4 are broadcast in HD; the extra channels (TNT Sport 5-10) aren't broadcast in HD on Virgin Media boxes (although Lille v Real Madrid on TNT Sport 5 was definitely being shown in HD, so make of that what you will). I was absolutely flabbergasted by this - it certainly wasn't mentioned when I signed up, and after an hour's Googling there seems to be very little useful information online to either confirm or refute it. Has anybody else had this discussion with anybody at VM? It seems incredible to me that in 2024 broadcasters would expect people to pay extra to watch sport in SD. I thought I was paying for the option of choosing between seven matches, but tonight I had the choice of three.Can I watch online via virgintvgo.virginmedia.com in HD?
Windows 10 laptop user here. There is no longer a Windows app so I'm forced to watch via a web browser but the picture is soft, certainly not HD, and there are no quality settings that I can find. Does the browser service support HD? If not, can anyone tell me what is the maximum resolution that it does support? Thanks! Edit: I should add that my network speeds are good; ~300Mbps. YouTube streams in 4k nicely.