Network access - not allowed. Hub5x
Had Virgin installed in Saturday - 1gig, Hub 5x. The router has been left with a solid green light and no internet access. It has never had a white light. When I log into the hub, it says ‘not allowed’ next to Network Access. Can anyone please help? Support from Virgin has been useless so far. Technician left his details to keep me updated but seems to be ghosting me.