TV app for windows
Hi I had tv go app installed on my windows 10 laptop, this evening I couldn't get app to open at all, so I uninstalled it with a view to reinstall it. At the moment I can't seem to reinstall tv go app, if I go to Microsoft store and look for virgin media tv go app, nothing comes up, I can't find it in the store! if if go to store through the virgin media link I end up in Microsoft windows store with an "get in store app" button, when I click on button another window opens with virgin tv go, but there is no download button! not sure what I'm doing wrong. could someone please point me in the right direction. see screen shot. Thanks
Re: TV Go device registration - Google Chrome
The problem started within the last week. However this same issue has happened to me before, a year or more ago. MacBook Pro (14.1.1), MacBook Air (14.1.1), MacMini (12.6.9) - all running the latest version of Chrome, but using the Virgin TV Go Chrome browser app. All affected. All want to register a new device EVERY time they are used. However the app on my iPhone 12 Pro (17.1.1) is working fine - i.e. the iOS app does seem to remember that I'm using the same device each time. No, I do not manually clear cache/cookies or have a program that does this after each session. Yes, it is happening every time the apps are used. Each time it is treating the machines as though they are a totally new device. VERY annoying! And now I can't use the service on these devices because I'm at my device limit, even though some are duplicates, and ALL of them are ALREADY REGISTERED DEVICES. Please can I get this reset ASAP, and please can a solution to this clearly serious issue be found! (This problem doesn't happen with Sky Go for example...)
