Landline not accepting incoming calls but allowing outgoing calls?
Can anyone help me with the following please? Since a few days ago my Virgin landline has stopped receiving incoming calls but still allows outgoing calls? We have a Hub 5 for the past year and I just recently renewed my contract with Virgin last week... I've tried the switching the Hb 5 off for 2 mins and checked all my cables but no joy. I've also tried the Virgin Media live chat which is awful and can't get to actually speak with anyone on it. I've also rang Virgin Media twice using my landline on 150 and waited 15 minutes to speak with an advisor, they can hear me and I can hear them, but as soon as I mention the problem it sounds like they just hang up! I'm getting really annoyed at this stage as I've spent almost the entire day on this already with no help from Virgin whatsoever. Any help would be greatly appreciated. Thanks in advance.