Virgin Media Calls are becoming ridiculous
Hello, I keep getting calls from the virgin media sales team. I know they're not spam calls as I've answered them and they are Virgin Media. I've told them several times I'm not interested in upgrades, my communication settings is set not to receive marketing stuff and to be fair when I tell them I'm not interested. They do stop for awhile. However, it's getting ridiculous, I got a call at half past 4 today. I answered, then hung up because it was sales Then another call at quarter past 8! However when I answered, the line went dead. I know some people might say Just tell them you're not interested but they won't stop. I've tried just saying I'm not interested and one of the last ones said, "oh we'll call back when you have time" Another one, I said Unless you want to give me exactly what I've got for a cheaper price, I'm not interested in any adjustments and they proceeded to offer me a TV package. How do I stop this? It feel relentless as the calls come every couple of days and multiple times in that day.
Landline not accepting incoming calls but allowing outgoing calls?
Can anyone help me with the following please? Since a few days ago my Virgin landline has stopped receiving incoming calls but still allows outgoing calls? We have a Hub 5 for the past year and I just recently renewed my contract with Virgin last week... I've tried the switching the Hb 5 off for 2 mins and checked all my cables but no joy. I've also tried the Virgin Media live chat which is awful and can't get to actually speak with anyone on it. I've also rang Virgin Media twice using my landline on 150 and waited 15 minutes to speak with an advisor, they can hear me and I can hear them, but as soon as I mention the problem it sounds like they just hang up! I'm getting really annoyed at this stage as I've spent almost the entire day on this already with no help from Virgin whatsoever. Any help would be greatly appreciated. Thanks in advance.
