Facing broadband issues since a month
Hello Virgin Media team, I had a hub and a pod installed. I started facing intermittent internet issues at the beginning of May. After at least 2-3 calls , the first technician visit happened which did not help at all. Then after a few more calls, the second technician visit took place, and the technician changed the hub. After that, the hub worked better but our extender (wifi pod) stopped working properly and kept on blinking white light. After a few more calls, a replacement was sent today which is still configuring (as per the executive). These issues have been going on for more than a month and I am tired of contacting virgin media again and again. I hope you understand what problems the customers face and improve your service. Thanks