Closing down my virgin.net emails despite having active broadband! Please help!
Hi all, Similar to Peter / others, I have received the email containing: ‘As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days, which means you won’t be able to access your inbox after that and contents of your account will be removed and permanently deleted.’ I got this email after I renewed my virgin media bundle (which has broadband, TV and telephone) and have had 2 active virgin.net emails with them for over 20 years now. I have not closed any account and have an active broadband package with them. Please could somebody help or point me to the right department to speak to? Thanks