Email Password reset can't find me - had same email for 20 plus years
Hi For some reason, why I check emails on my phone, my blueyonder email account is rejecting my password, and tells me that my password is incorrect. No other email address or provider is affected, only my blueyonder one. When I go to https://www.virginmedia.com/identity/forgotten-details/password and enter my blueyonder email address I receive the following message: Please ensure you provide the email address you use to sign in to My Virgin Media I have had the same blueyonder email address for over 20 years, and was able to access my emails yesterday, 11/01/25. I have made no changes or requests for a password reset. I am not able to get in to my account settings at https://www.virginmedia.com/myvmo2/account-settings as my password is not recognised and I receive the same error message as shown above.