Tsighe
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Re: Early exit fee for moving abroad - wrongly advised
Thank you! I thought I was going crazy. My case is slightly different. When I upgraded to the 1Gbps internet, the sales rep told me that this would be a new contract and would start a new cooling off period. I called within that period and was told 600£ to cancel. I have tried my best to try and reason with complaints but all I get is abuse and rude replies. I requested for my phone recordings so I can take it to ofcom but virgin media are not sending. This is by far the worst and most disgraceful company I’ve ever dealt with. Would stay as far away as possible1.1KViews0likes2Comments