Jess_C
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First bill help
I am due to recieve my first self kit 17/02/24 in 2 days time. Online it says my first bill I will be charged is the 28/02/24. This does not seem right I was told my first payment would be March ?? I am confused as to how much I will be paying and when. I have had no emails about the payment breakdown.414Views0likes1CommentNew customer, no welcome email or confirmation??
Hello I set up a new broadband only deal on the phone with a sales assistant who promised to send the contract and welcome pack by email so that I can use these details to register an account. I have not received any confirmation of my order or any details and now I am unsure of what date I will be set up as nothing has been confirmed. I can not access any help pages as it asks me to log in but how can I do this without an account number? Tried calling customer service for help but my calls go unanswered?? Incredibly frustrating set up service498Views0likes1Comment