ContributionsMost RecentMost LikesSolutionsRe: Permanent red light on router Hi Daniel The red light is still on Regards Morag Re: Permanent red light on router Hi Daniel_Et I've done as you suggested. I've called customer service and they said as Internet connection is working they will not replace the hub. Do you have any other suggestions? Regards Morag Re: Permanent red light on router Phoned customer service and was told as long as I have Internet connection they won't give me a new hub Re: Permanent red light on router Hi @Daniel_Et It's a hub 3 Re: Permanent red light on router Hub 3 Permanent red light on router My router has a permanent red light but Internet is working. Done all the checks, switching on and off and resetting. What else can I do?