ContributionsMost RecentMost LikesSolutionsRe: Damaged brown Box on Outside Wall All sorted, thanks Molly. Re: Damaged brown Box on Outside Wall Hi I'm in the same situation with a damaged box. Hopefully one of the forum team will pick up on this message too 🤞🤞🤞. Re: Daily Factory Reset of Hub Required So is the only solution to buy a router and put the hub 3 into modem mode? Would moving the hub 3 closer to where I usually use my laptop improve matters? Re: Daily Factory Reset of Hub Required These are the results, but everything is OK atm Re: Daily Factory Reset of Hub Required Sorry, just trying to get to the bottom of this. If you're saying that the data I provided means the hub isn't working correctly, then surely VM should provide a hub that's fit for purpose. Re: Daily Factory Reset of Hub Required Is that based on the data I posted, or just a general observation? Re: Daily Factory Reset of Hub Required Any thoughts on the data I posted? Re: Daily Factory Reset of Hub Required Network Log Time Priority Description 11/03/2024 12:44:10 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 11/03/2024 06:05:4 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/03/2024 22:16:44 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 10/03/2024 16:44:9 notice Unit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 07/03/2024 11:40:26 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 07/03/2024 10:33:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/03/2024 04:42:30 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 03/03/2024 22:33:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 01/03/2024 05:59:54 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 29/02/2024 10:33:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 26/02/2024 00:24:3 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/02/2024 22:33:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 23/02/2024 05:03:0 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 22/02/2024 10:33:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 22/02/2024 10:00:31 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 22/02/2024 03:25:34 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 18/02/2024 23:19:33 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 18/02/2024 22:33:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 17/02/2024 02:15:24 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 16/02/2024 22:34:0 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Re: Daily Factory Reset of Hub Required Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 49600000 42.5 5120 64 qam 1 2 36600000 41.8 5120 64 qam 3 3 30100000 41.3 5120 64 qam 4 4 43100000 42 5120 64 qam 2 5 23600000 40.8 5120 64 qam 5 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 0 0 Re: Daily Factory Reset of Hub Required After all what's happened, I tried again, and this time got the page Tudor mentioned originally, where I could "Check router status" without logging in. Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 139000000 6 37 256 qam 1 2 147000000 6.5 37 256 qam 2 3 155000000 6.8 37 256 qam 3 4 163000000 7 38 256 qam 4 5 171000000 7.3 37 256 qam 5 6 179000000 7.4 38 256 qam 6 7 187000000 7.4 38 256 qam 7 8 195000000 7.1 38 256 qam 8 9 203000000 7 38 256 qam 9 10 211000000 7 37 256 qam 10 11 219000000 7 38 256 qam 11 12 227000000 6.9 38 256 qam 12 13 235000000 6.6 38 256 qam 13 14 243000000 6.3 38 256 qam 14 15 251000000 6.5 38 256 qam 15 16 259000000 6.5 37 256 qam 16 17 267000000 7 37 256 qam 17 18 275000000 7.1 38 256 qam 18 19 283000000 7.9 38 256 qam 19 20 291000000 7.6 38 256 qam 20 21 299000000 8 38 256 qam 21 22 307000000 7.5 38 256 qam 22 23 315000000 7.8 38 256 qam 23 24 323000000 8 37 256 qam 24 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 37.6 5 0 2 Locked 37.6 4 0 3 Locked 37.3 5 0 4 Locked 38.6 4 0 5 Locked 37.6 5 0 6 Locked 38.6 16 0 7 Locked 38.6 11 0 8 Locked 38.9 21 0 9 Locked 38.6 5 0 10 Locked 37.6 6 0 11 Locked 38.6 6 0 12 Locked 38.6 5 0 13 Locked 38.6 6 0 14 Locked 38.6 0 0 15 Locked 38.6 6 0 16 Locked 37.6 0 0 17 Locked 37.6 3 0 18 Locked 38.6 0 0 19 Locked 38.9 0 0 20 Locked 38.6 4 0 21 Locked 38.6 5 0 22 Locked 38.6 6 0 23 Locked 38.6 5 0 24 Locked 37.6 4 0