Community FAQ
GuyMal
On our wavelength
since ‎31-03-2023
‎24-07-2023

User Statistics

  • 13 Posts
  • 0 Answers
  • 9 Kudos Given
  • 1 Kudos Received

User Activity

Nuisance/Marketing Calls

27-05-2023
Our old sky free screening service discouraged nuisance and marketing calls. But since moving to Virgin 6 weeks ago we’re getting more and more. Can you help?

Pairing Remote to TV

27-05-2023
I have an old Blaupunkt TV and your technician couldn’t pair it with the remote and neither could I. But I could pair it with my old sky remote using a 4 digit code. Is there a way of entering this code manually on the Virgin system?

My Landline Phone makes a dual tone

16-04-2023
Ever since I've been with Virgin (nearly 2 weeks) the dialling tone on my landline sounds wrong. It alternates between 2 different tones, just under a second at a time (I think).Are they trying to tell me something?

How economical is the Virgin box at different startup speeds?

31-03-2023
I have just had a new Virgin TV box installed and it was taking AGES to switch on, apparently because it was in Active mode, so I have changed it to fast start.How long SHOULD it take for a new box to power up in each mode?And how much energy does th...
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