I’m on the Ultimate Volt package which includes an unlimited O2 data sim. I don’t need unlimited data and can save money by reducing my data allowance. I assume this is ok as O2 is billed separately and has its own direct debit but please confirm bef...

Hi I received a letter saying the emergency backup line needs updating. I called 150 as detailed in the letter but the agent seemed confused about what I was asking for. Is there a way to book an engineer visit to upgrade online. thanks

Has anyone got a suggestion to get Netflix Standard activated as part of the Ultimate Volt package. I’ve tried both VM And Netflix help chats with no success. If I press activate Netflix it says redirecting to Netflix and the comes back with “we are ...