Have been using my Virgin Hub5 in modem mode for approx 6mths.  This morning this internet went down, power cycled the hub, internet came back up with a new public IP address (which is unusual). Then noticed router had reset to 'router' mode.  I went...

My partner setup a SIMO O2 deal back on the 14th June.  Her O2 Volt benefits were activated on the 30th June.  We're still waiting for the Virgin Volt benefits - specifically the speed boost to be applied to my account.  I spoke to Virgin customer su...

My Virgin Media broadband is up and running fine, however I don't seem to be able to complete signup for the management portal no matter what steps I take.  I've tried registering using me email address, don't receive the verification email, force a ...