ContributionsMost RecentMost LikesSolutionsRe: Move hub / second box Big thanks @joseph_b After two calls to CS unable to get this resolved the community team smash it out of the park and get it all sorted. Re: Move hub / second box I think I’ll just wait for the community team who when the CS team on the phone have failed several times before. They have come through and resolved my queries no issues, just superb customer service. Re: Move hub / second box Every single query / question on this community could probably be resolved over the phone. But why do people come here? Because sometimes it doesn’t happen. you assumed I’d not tried and sent a snarky reply, it added 0 value to my original question or the thread. You are literally spending your spare time on a broadband providers forums being smart with people that want genuine help, it’s a bit weird if you ask me. Re: Move hub / second box Thanks for your input Japitts, it’s been invaluable. Re: Move hub / second box I know, what I didn’t appreciate was the condescending response. I called CS, didn’t even get to DPA before I was transferred and the call dropped. Is that adequate enough to post on here without being questioned? Re: Move hub / second box Hi Tudor, Wasn’t aware you’d tapped my phone line, are you a spy or just someone that hang around the virgin media community in their spare time? Move hub / second box Hello Forum team can someone help me book this in, they can’t do it over the phone thanks