Hi I just received my first bill to my surprise I had the charges below which I was not expecting:-£35 for activation which they had agreed to waver when I agreed to stay with them£5 for deliver but they didn't deliver anything as I am using existing...
HiMy phone line was supposed to be connected on Wednesday and still isn't, does anyone know who I need to contact to get it connected as I have connected customer service several times and keep getting the runaroundThanksInnes
HiEvery time I try to log in to the app on the my Virgin Media online I get directed to an old inactive account. How do I sort this so that I can access my ne account?ThanksInnes
Many Thanks for your responseUnfortunately I was sent 3 contracts on the 14/01/2023 for various amounts with various charges I was told that this was so that you could gat my phone activated and not to worry about the content which I accepted at the ...
HiYes the broadband is working. Sorry not sure if it's an adapter or a phone that is being sent customer service tell me something different every time I call. As I said before I have borrowed an adapter and plugged my existing phone in but the line ...