ContributionsMost RecentMost LikesSolutionsRe: VM Connect cant find hub4 Hi, I have done another 60 second reset, I get to put my password in but then I just get a white screen I can’t do anything with my hub at all. Tried the app after, it still can’t see the hub either. Re: VM Connect cant find hub4 I now have car 8 cables. speed is about the same on my main deco m9 but I have seen a slight increase on my ps5. I plugged my laptop in direct and got over 900mbps on that. phone connection below still unable to connect using the VM connect app, I have cleared the cache many times. Also can’t connect direct using the ip address, I don’t get beyond putting in the password, just get a blank screen either wired or through WiFi. Re: VM Connect cant find hub4 Looks like the router is getting the speed I am expecting. To the hub but not beyond. on the current patch cables I’m getting g below, will see if the new cable makes a difference . Ps5 plugged direct 777mbps deco mesh, plugged direct 668mbps Still not able to see in vm connect or through 192.168.0.1 after entering the password I just get a white screen. Re: VM Connect cant find hub4 I have a 5e cable says1gig on it but have ordered a new patch cable to see if that helps. Not sure what mode my hub is in, I can’t connect with VM connect or using the IP address to go into the settings from my browser. I have cleared the cache and reinstalled the app many times. Re: VM Connect cant find hub4 Thank you I haven’t had a new hub, it’s my original hub 4 about 18 months old, I have reset it twice and someone on the chat sent through some settings. But still seeing varying speed through the wired connection, not getting over 700mbps. I was advised to wait 24 hours and things should settle down but that was 3 days ago, no improvement. Still can’t connect to VM connect either, says the router can’t be found. I could before upgrading to 1gig, not sure if it’s a coincidence. VM Connect cant find hub4 I also am having issues connecting to my Hub4 since upgrading 1gig broadband this week, BM connect can’t connect and the speed is frequently showing slower than when I was on 350 gbps broadband, I am paying more and getting less! Can you help please Steven? [MOD EDIT: Post split to create own thread]