Rachael489
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Hub 3 Constant Red Light
My hub 3 has had a constant red light for the last couple of months. I have tried rebooting and the ‘paper clip’ trick. The hub is several years old and feels warm. My internet keeps dropping out as well, particularly the connection on my TV and work laptop. The hub is placed upright in a well ventilated area - in fact, it’s not moved since it was set up originally by the engineer years ago. Someone else on my road had similar and was upgraded to a newer hub. I’ve tied to contact customer service but the web bot is dreadful and then when I try to speak to an agent, the messaging facility cuts out. Very frustrating.Re: Permanent Red Light HUB 3
I am currently having this exact issue with my Hub 3. Red light, warm to the touch and intermittent connectivity. It has been like this over a month. Tried the online chat facility and it makes me go over the same questions with a bot before connecting me to an advisor and cutting out. I’m losing the will to live. I have done the reset multiple times as well as rebooting. The hub is in the same place it has been for years since it was installed by yourselves.165Views0likes0CommentsRe: Hub 3 constant red light
I am currently having this exact issue with my Hub 3. Red light, warm to the touch and intermittent connectivity. It has been like this over a month. Tried the online chat facility and it makes me go over the same questions with a bot before connecting me to an advisor and cutting out. I’m losing the will to live. I have done the reset multiple times as well as rebooting. The hub is in the same place it has been for years since it was installed by yourselves.42Views0likes0CommentsRe: Red light on Virgin Media Hub
I am currently having this exact issue with my Hub 3. Red light, warm to the touch and intermittent connectivity. It has been like this over a month. Tried the online chat facility and it makes me go over the same questions with a bot before connecting me to an advisor and cutting out. I’m losing the will to live.57Views0likes0Comments