ContributionsMost RecentMost LikesSolutionsRe: Loss of Email - F010762348 Hi, I have just had 2 emails stating that the email recovery has been completed and all mail prior to 19th June has been restored. This is not the case. I have only got mail back to the 19th June in my inbox and ALL historic emails are still missing. ALL archived data going back to 2011, whilst the folders are now visible, has not been recovered. The email from Axel Wehrle stated to ask for further assistance if required - It is required... ALL my historic emails are still missing. Thanks Re: Loss of Email - F010762348 My main email account is now devoid of 10 years of archived mail, inbox prior to 19th, but my other account seem to be untouched throughout this debacle. Re: Loss of Email - F010762348 Getting the same here... Your Virgin Media Mail account is currently unavailable This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. Re: Loss of Email - F010762348 Good Morning After being informed the above issue has been fixed I am still unable to get emails and ALL old emails have disappeared. From the VM Web Email, trying to create a new email I get 'IMAP server refuses to import one or more email messages.' so cant test send. Any help appreciated - I need those emails