Virgin Media Virgin Media Community

oracle57 · 18-07-2023

Hi, After the recent email fiasco I am still missing (as of 09:00 18 July) emails from several email accountsAccount 1(main account): Now seems to be back. Recovered emails were a mess. All put in the inbox not the folders they were in. Some duplica...

oracle57 · 21-06-2023

This does not seem to be an isolated issue. We are also having this pixilation issue and have been for at least the last week. As there was a reported issue with TV in our area I, wrongly, assumed this was the cause, however, this is now reportedly...

oracle57 · 08-06-2023

Hi,I have just found that our Channel 101 BBC 1 has disappeared! Get the message 'This Channel is not authorised' and to phone 150 for help. Phoned 150 and got NO help and cut off, so will try here.Question is why has this message come up and how d...

oracle57 · 15-11-2022

HiI had delivered a Fibre Phone Connector about a week ago, however, I have no idea as to when the switch over will take place. I assume sometime in the future as my phone line is still working.How can I find out when the changeover will be?Thanks.....

oracle57 · 07-07-2023

Hi,I have just had 2 emails stating that the email recovery has been completed and all mail prior to 19th June has been restored. This is not the case. I have only got mail back to the 19th June in my inbox and ALL historic emails are still missing...

oracle57 · 22-06-2023

My main email account is now devoid of 10 years of archived mail, inbox prior to 19th, but my other account seem to be untouched throughout this debacle.

oracle57 · 22-06-2023

Have now realised the fault was fixed on the 20th. Our last pixilation was on that date. Having tested last night and this lunchtime we have not had any pixilation. Hopefully the fix has sorted this for me.Will repost if starts up again...Thanks

oracle57 · 20-06-2023

Getting the same here...Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.

oracle57 · 20-06-2023

Good MorningAfter being informed the above issue has been fixed I am still unable to get emails and ALL old emails have disappeared. From the VM Web Email, trying to create a new email I get 'IMAP server refuses to import one or more email messages.'...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Emails still not recovered for email accounts

Re: TV pixilation still ongoing

Channel 101 missing

Fibre Phone Switch Over

Re: Loss of Email - F010762348

Re: Loss of Email - F010762348

Re: Re: TV pixilation still ongoing

Re: Loss of Email - F010762348

Re: Loss of Email - F010762348