Please could a moderator contact me. I have been billed incorrectly every month since I signed up in September. Every month I have to contact you to correct it. I have made a complaint on the form, only to receive and email not answering my questions...

Hi,I signed up for 500mb at a special offer price of £38 a month. A few days after it went live I was upgraded without my consent to 1gig. I spoke to someone on the phone who said as a goodwill gesture they will discount the 1gig package to £38 so I ...