ContributionsMost RecentMost LikesSolutionsRe: Trespass onto my property As an update they said they had been and fixed it, while I was on holiday mall they actually did was run a longer wire and hide it in the gravel Re: Trespass onto my property So the issue is now fixed , but not even an aplology or explanation of why the trespass occurred in the first instance? please take this as a formal complaint and direct me to the right email to raise this . if I get no reply I will raise this with the communications ombudsman as you had no way access agreement in place Trespass onto my property I left Virgin several months ago in disgust at the prices and service. they have now trespassed onto my property to use the redundant box on my wall to fix my neighbours Virgin wifi no permission given I’ve raised a complaint and heard nothing back how do I take this company to take me seriously. I can cut the wire but this does not address their actions