ContributionsMost RecentMost LikesSolutionsRe: WiFi Pods - Ethernet Input for Backhaul Alex_RM sorry mistake in my last post. Your post firstly mentioned swapping pods over ๐. I only had 1 pod at that time so had to skip that step. Re: WiFi Pods - Ethernet Input for Backhaul Hi Alex_RM and Adri_G , Thanks for both of your help thus far. We have success! ๐ Cabling was all ok. Channel Optimisation is switched โonโ already. It was Step 6 of Adri_G's post which solved it in the end. I have 2 pods, and I swapped the pods over. The second pod automatically connected by ethernet backhaul after about 5 mins. I now have full speed in the garden office from the pod which is connected to my Hub 3 by Cat6 ethernet cable. Great to have it working and I'm pleased that we could get a firm answer and result on this topic; The single ethernet port VM rebranded Plume pods do support ethernet backhaul. ๐ In response to your question Adri, it is the single ethernet port device as pictured in my first post. Alex_RM and Adri_G could you replace the faulty pod please? Happy to share my details in DM. Re: WiFi Pods - Ethernet Input for Backhaul @Tudor it's such a useful feature to 'lock away'. I hope someone from VM will respond on here with some firm answers on if it is possible to enable ethernet backhaul on the pods. I've read elsewhere on the forum that VM technical support can unlock this feature. Just need some solid answers... Re: WiFi Pods - Ethernet Input for Backhaul No, nothing useful on any of the VM pages about WiFi Max or Pods etc, scoured these all already. Additionally VM support phone agents don't have any information on this subject, or at least the 2 I've spoken to didn't. Hopefully someone that knows something firm about my particular questions will respond or VM will reply to this thread.๐ Re: WiFi Pods - Ethernet Input for Backhaul jeremymorgan wrote: I'd like to know this too. Our house has a thick brick wall separating the two halves. I have run an Ethernet cable from the Superhub to the other side of the house (through the wall). I was hoping that VM would be able to supply a WiFi Pod that had Ethernet backhaul capability as I could have connected it directly to this Ethernet cable and it would be the most efficient way of getting WiFi in the other side of the house. Over the last 3 weeks I have now been sent two of the single port WiFi pods (like the one you posted). Apparently these don't support Ethernet backhaul. On the second occasion I called them, VM support said they would supply a 2-port Pod, but alas only a single port one arrived. After speaking to VM support again today, they are now saying that the two port pods that do support Ethernet backhaul are not longer available (or supplied). I'm not sure what the truth is. The VM support agents don't really appear to know what I am talking about when I speak to them about the different Pod types. Does anyone know? I'm in the same boat jeremymorgan. I had read on another thread that VM Tech Support are able to unlock this feature for you remotely, will try and find the thread and link it here. I can't verify this myself, I imagine you'd have to get through to some pretty senior VM Tech Support to have someone able to do that for you. Be great to know if anyone has had this done? Or even better a response from VM saying they will unlock the Ethernet Backhaul feature! ๐ก Re: WiFi Pods - Ethernet Input for Backhaul They are indeed the free VM Plume rebranded pods and I do not rent them, they are supplied under the VM Wifi guarantee. But you've hit the nail on the head saying, jbrennand wrote: but there will be no backhaul and they are limited by VM's firmware modifications. So I revert to my original question and what I would like this threads to focus ๐ on, "Does anyone know why Ethernet Backhaul is disabled and can it be changed? It would be great if we could encourage Virgin to unlock this feature. ๐ค" Re: WiFi Pods - Ethernet Input for Backhaul Thanks for the pointer John. I understand that I could use an Access Point and in fact the Pod will be replacing an old Apple AP in that location. I was hoping to benefit from the Plume Pod's mesh networking and other more up to date features. WiFi Pods - Ethernet Input for Backhaul Hi folks, I'd like to use the Virgin Wifi Pods to extend my Wifi network. I have ethernet access to my Hub 3 router in the areas where I would like to extend the weak Wifi network using the Virgin Wifi Pods. The problem is that the Virgin Wifi Pod cannot seem to utilise the wired ethernet connection to the Hub 3 and is relying on relaying the weak Wifi connection from the Hub 3. In other words, the pods do not seem to allow Ethernet Backhaul. The pods are rebranded Plume devices and the Plume website specifically recommends an ethernet connection to the pods, "Does Plume support Ethernet Backhaul? Absolutely. Plume supports Ethernet backhaul. This means you can set up multiple gateway pods by connecting them directly together via Ethernet to deliver the fastest possible performance to your devices." Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. Does anyone know why this is and can it be changed? It would be great if we could encourage Virgin to unlock this feature. ๐ค From reading on this forum, the Wifi Pod test group received pods with 2 ethernet ports that did offer Backhaul. However I have a single ethernet port pod as pictured below which would be so much more useful if Backhaul were enabled! Solved